Refund policy

Once shipped, all Glass Cups are considered final. If you have concerns about your order please contact us. They are handmade, delicate items and require care. Do NOT soak, hand wash only and dry immediately. Not microwave or dishwasher safe.

Refunds 

We do not accept returns or refunds on items at this time. This is to ensure the quality of our items and for sanitary purposes. We are not responsible for lost, stolen, or damaged items from USPS, FedEx, or UPS. Please email me at ellariecreates@gmail.com for further questions or Info.

***ALL shipping costs are non refundable. No exceptions.***
 

Unfortunately, we cannot accept returns on sale items or gift cards.